ABOUT

Our candles are made with 100% soybean wax, fragrance oils, and cotton wicks. We chose fragrances that are phthalate-free and never tested on animals.

CARE

Always make sure your wick is trimmed to 1/4" before lighting to ensure the best flame.

The candle should be burnt to the edges during its first flame to prevent the wax from tunnelling. This may take 2-3 hours. 

Once your candle has 1/4" of the wick remaining, please recycle the jar or drop off to one of our recycling stations. 

EXCHANGES & RETURNS

Exchanges or returns must be made within 30 days of delivery with a proof of purchase (order number, confirmation email, store receipt). If issued a refund, the cost of the item will be returned and does not include the shipping fees.

We cannot process returns on gift cards or third party purchases.

SHIPPING

Allow 1-3 business days for your order to be processed and shipped.

After the product is picked up by our courier, the delivery status is no longer in our control. 

Orders are shipped nationwide, and are expected to take 2-5 business days to arrive, depending on location and weather conditions.

HOLIDAY SHIPPING

Hoping for your C&W candle to be a gift this holiday season? Place your order by 12pm AST on the following dates to ensure your order arrives in a timely manner. 

  • Wednesday, December 11: $14 flat rate shipping across Canada

  • Wednesday, December 18: Scheduled pick up in Halifax, Nova Scotia

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